Privacy Policy

Effective Date: May 22, 2025
Last Updated: May 22, 2025
Company: Aizz International
Website: https://aizzinternational.com
Contact: aizz.management@gmail.com | +91 7041704375

1. Introduction

Aizz International is an Amazon Seller Service Provider (SPP) and digital marketing agency based in Surat, Gujarat, India. We are committed to protecting the privacy and security of our clients, their customers, and all individuals whose data we process in the course of delivering our services.

This Privacy Policy explains how we collect, use, store, share, and protect personal data and business information — including data accessed through Amazon Seller Central and Amazon’s SP-API — in accordance with applicable privacy laws and Amazon’s Service Provider Network (SPN) policies.

2. Information We Collect

We may collect and process the following categories of information:

2.1 Information You Provide Directly

Name, business name, email address, phone number, and postal address
Amazon Seller Central login credentials or delegated user access details
Business registration documents (GST number, trade licence, etc.)
Payment and billing information
Communications and correspondence with our team

2.2 Amazon Seller Data (SP-API / Seller Central)

When you grant us access to your Amazon Seller Central account, we may access:

Order data, product listings, and inventory records
Advertising campaign data and performance metrics
Account health metrics, feedback, and reviews
FBA shipment details and fulfilment records
Financial reports and settlement data (for reporting purposes only)

We access this data solely to deliver contracted services. We do not sell, share, or use Amazon seller data for any purpose beyond direct service delivery.

2.3 Website Usage Data

IP address, browser type, device information
Pages visited, time spent, and referral sources
Cookie and analytics data (via Google Analytics or similar tools)

3. How We Use Your Information

We use collected information for the following purposes:

Service Delivery: Managing your Amazon account, running advertising campaigns, optimising listings, and providing all contracted services
Communication: Sending reports, updates, performance summaries, and responding to queries
Billing and Contracts: Processing payments and maintaining service agreements
Legal Compliance: Meeting obligations under Indian law, Amazon’s policies, and applicable international regulations
Service Improvement: Analysing performance data to improve our methodologies and outcomes

We do not use your data for unsolicited marketing, profiling, or any purpose not disclosed in this policy.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal or business data. We may share data only in the following limited circumstances:

Amazon: Data is submitted to Amazon’s systems as required to manage your account (e.g., listing updates, advertising)
Internal Team: Only authorised Aizz International team members directly responsible for your account have access to your data
Legal Requirements: If required by law, court order, or a regulatory body
Your Explicit Consent: We will not share data with any third party without your prior written consent

5. Amazon SP-API Data Use Policy

As an Amazon Service Provider Network (SPN) member applying for SP-API access, Aizz International strictly adheres to Amazon’s data use requirements:

We only request SP-API access permissions necessary for the specific services engaged by the selling partner
Data obtained via SP-API is used exclusively for the purpose for which it was granted
We do not store SP-API data beyond the minimum period necessary to deliver services
We do not combine SP-API data with data from other sources for any commercial purpose
Access credentials are never shared outside the contracted service team
We promptly revoke access upon contract termination or at the client’s request

6. Data Security

We implement industry-standard technical and organisational measures to protect your data:

Restricted access: Only authorised personnel may access client account credentials
Secure communication: All client communications and data transfers use encrypted channels
Access logs: We maintain logs of all Seller Central access activities for accountability
No credential storage in unsecured formats: Seller Central passwords and API keys are never stored in plain text
Regular review: We periodically review and update our security practices

7. Data Retention

We retain your data only for as long as necessary to provide services or as required by applicable law:

Active client data is retained for the duration of the service agreement
Post-termination, data is securely deleted within 30 days unless a longer retention period is legally required
You may request deletion of your data at any time by contacting us in writing

8. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your data (subject to legal obligations)
Withdrawal of Consent: Withdraw consent for data processing at any time
Objection: Object to specific uses of your data

To exercise any of these rights, please contact us at aizz.management@gmail.com.

9. Cookies

Our website uses cookies to enhance user experience and gather anonymised analytics. You may disable cookies in your browser settings; however, this may affect website functionality. We do not use cookies to collect personally identifiable information without consent.

10. Third-Party Links

Our website may contain links to third-party sites (e.g., Amazon, Flipkart). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Aizz International
Office-540, Hubtown Adajan, ST Depot,
Near Blossom Avenue, Adajan Patiya,
Surat – 395009, Gujarat, India
📧 aizz.management@gmail.com
📞 +91 7041704375
🌐 https://aizzinternational.com